We are VITRACRAFT VIETNAM CO., LTD, the Vietnamese manufacturer and exporter of the traditional products to all countries over the world. Our ecological products are made by our experienced artisans. The materials we use are green, available in the nature and environment-friendly. Our company is located Hanoi capital, Vietnam. We have 2 factories, including one is located in Hanoi, another one is located in HCM city. The scale of each factory is 1000m2 with more than 30 workers. Our head office is located in Hanoi, with more than 10 employees.OUR MAIN PRODUCTS Our main products include Mother of pearl products, wood products, Bamboo products, Rattan products, coconut products and other traditional products. Mother of pearl products includes mother of pearl spoon, mother of pearl dishes with a range of unique and fabulous, luxurious models and designs. Besides, we also manufacture home decorative accessories, home accents and gift items made of this material. For a range of wood and bamboo products, we have trays, bowls, dishes, plates & platters, boxes, vases, pots & planters, jars, placemats, coasters & coaster, home furnishings, tableware, etc. as well as many other kinds of unique handmade homeware, home decorative accessories, home accents and gift items. In addition to these products, we have natural coconut bowls, coconut fork, coconut spoon and art decorative items such as egg inlaid inside coconut bowl, mother of pearl inlaid inside coconut bowl.PRODUCTION The production time is at least 7 days, it depends on the order quantity. However, we will try our best to make as fast as possible.PRICE AND PAYMENTThe price is super cheaper when you order in bulk. We will send you the price list for our minimum order. If you order in large order quantity, the price is negotiable.Payment: we accept payment via paypal, western union, bank transfer. We accept the deposit 50% for total of your order value in advance and pay the rest of your payment when we provide you the tracking number of your order and some pictures and video of goodsTHE PROCESS OF MAKING ORDER FROM USAfter making the deal successfully, the customer will provide us following information including name, address, tell. Then we will make and send you a commercial invoice.We will start to make your order as soon as we receive your payment.After finishing your order, we will send you some pictures and videos of goods; provide you with packing list and tracking number.OUR SERVICESWe make and pack products as customer requirement.Engraving logo on the productsResponse quickSAMPLE POLICIESWe are willing to provide samples for serious new customers. The samples are offered free and sending cost is paid by buyers.Sample lead time: if samples you choose are available, we will send within a day. In case, without availability, it takes about 3-4 days to finishSamples delivery time: shipping by air, about 2-5 days depend on your locationDELIVERY & SHIPPING CONDITIONSWe can ship goods to more than 150 countriesWe will ship by sea or air, which depends on customer's choiceShipping by sea: when weight > 100 kg, time: 35-45 days. Goods are gave to the customers at portShipping by air: 3-5 days, door to door shipping, goods are given to customer's house address. Delivery agent: DHL, Fedex, UPS^After you receive goods, if there are some broken or missing items, we will pay for the cost of these or will ship them on your next time order.OUR CONTACT:Address : No 09, 92 Lane, Nguyen Khanh Toan Street, Cau Giay District, Ha Noi, Viet Nam
